iPhone
1. Open the Settings app, and under General, tap Usage, then Cellular Usage.
2. From here you can view resent data usage, as well as lifetime data usage. Select Reset Statistics to return the network data numbers back to zero. Then, you can start tracking from there for when you, say, are roaming and want to track your usage.
Android
1. Under Settings, select Data Usage.
2. Under Data usage cycle, select the time period you’d like to view.
3. If you’d like to view data usage for a specific upcoming period, select Change Cycle and set the reset date accordingly.
Note: these instructions are for the Samsung Galaxy SIII running Android 4.0 (Ice Cream Sandwich). Other Android devices might slightly differ.
How-To: My Account App
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Jan Risberg, on said:
How do I check & reset the Blackberry data counter?
ConnectedStaff, on said:
Hi Jan,
Thank you for your inquiry. Could you please reach out to us at http://www.rogers.com/contactus or Twitter @RogersHelps and Facebook at http://www.Facebook.com/Rogers
They would be happy to help.
Rudolf, on said:
I reset the counter every month when my term starts but after a couple of weeks there is quite a difference between the counter and "my Rogers" display sometimes more than a Gigabyte, how come?
ConnectedStaff, on said:
Hi Rudolf,
Thank you for your inquiry. As noted in our Comment Policy, this site is not intended to replace Rogers’ Customer Service channels. We’d be happy to help and you have a number of available options to reach us at http://www.rogers.com/contactus or Twitter @RogersHelps and Facebook at http://www.Facebook.com/Rogers
Monica, on said:
I can not "update" my iPhone 4 , how do I do it?! I do not have ios5 so I can not use a lot off the apps. Thanks.
ConnectedStaff, on said:
Hi Monica,
Thank you for your inquiry. As noted in our Comment Policy, this site is not intended to replace Rogers’ Customer Service channels. We’d be happy to help and you have a number of available options to reach us at http://www.rogers.com/contactus or Twitter @RogersHelps and Facebook at http://www.Facebook.com/Rogers