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Connected Rogers

Quick Tips

So you’ve decided to join the fast-moving masses and get yourself onto the super-quick Rogers LTE  network. Luckily accessing the Rogers LTE network is as easy as 1, 2, 3! Check off the following list to make sure your LTE device is properly connected and up and running:

LTE Device

To access the Rogers LTE network you need an LTE enabled device. See our list of available devices here.



An LTE SIM card is required to access the Rogers LTE network. When you purchased your LTE-capable device, you should have also received an LTE-capable SIM card.  If you did not receive an LTE SIM card with purchase of your LTE device, simply go back to the Rogers store that you purchased the device from (please bring your receipt) and they will provide one free of charge.

TIP: To insert your LTE SIM card, you may need to remove your device’s backplate and lift out the battery. To do so, make sure you first turn off your device.


LTE Wireless Internet Plan

ALL Rogers wireless internet plans are LTE compatible. This means you don’t have to make any changes to your current plan to access the LTE network. Looking for a new plan? Check out your options

TIP: Look for ‘LTE’ on your screen

Your device must say “LTE” where the network name appears. If it says “4G LTE” not to worry, you’re still connected to LTE.

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14 thoughts on “How-To: Get onto the LTE Network

terri_sellers, on said:

Everything is very open with a really clear clarification of the challenges.

It was definitely informative. Your site is useful. Thank you for sharing!


    ConnectedStaff, on said:

    Hi Terri:
    We’re glad you found our site useful and appreciate your feedback. Thanks!

James Dufault, on said:

Hey I have a Samsung Galaxy S3, with an LTE sim….and according to the site, Nanaimo, BC has LTE coverage with you guys….sadly this is not the case as I am on 4G, but it’s fairly unclear to me because it’s pretty vague but all over the place it’s stated an LTE wireless plan is required…so is it that my plan isn’t eligible for LTE or what? I wouldn’t mind experiencing my device at its full capacity. Cheers


    @RogersNicolas, on said:

    Hi James,

    All our plans are LTE-enabled. Please reach out to Customer Care via Twitter @RogersHelps, Facebook or Live Chat. They’ll look into it!

Mike Barnes, on said:

Wondering how I know if my wife’s iphone 4s she bought in april is lte capable.


Al Egeron, on said:

I have an HTC One smart phone. Please tell me how to get rid of the auto correct when I am typing messages. This may be smart technology but I do not think it has been fully developed and cause more loss time and typo errors.
Thank u.


Musleh Hakki, on said:

Currently I use Blackberry edge. I would like nto use LTE. What is required to do that.


    @RogersNicolas, on said:


    In order to use that network, you’d need an LTE-capable device and SIM card.

    Don’t hesitate to reach out to us on Twitter @RogersHelps or Facebook if you have any questions.

vern Dancy, on said:

My postal code is V0E 1M9.
I have been using a Rogers Stick , but am looking for something faster , my neighbor is using a Rogers free standing Wireless modem , could you e-mail me more info on this device.


Yawhann Chong, on said:

You missed another very important detail in your article:



Ben, on said:

I have done all of the above with my iPhone 5, however Rogers won’t give me LTE with my current data plan. They want me to switch to a new one, but there isn’t anything close to equal to my plan, so I have no desire to. What a scam!
I guess it’s a great way to get people off of undesired data plans. Mine is only 500mb, BUT it allows the data to be used in the US without roaming fees all for the price of $35.
Now they want $100 to get a 500mb add-on for US roaming data. No thanks!


Amedar Consulting Group, on said:

We’re a group of volunteers and starting a new scheme in our community. Your site provided us with valuable information to work on. You’ve done an impressive job and our whole community will be thankful to you.


beton, on said:

I am continually searching online for ideas that can facilitate me. Thank you!


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